West Fargo, ND | 8/21/17
Jason was very friendly, knowledgeable, and patient with all of my questions.
Angela & Bob Seitz
Detroit Lakes, MN | 8/18/17
Mo and Sara in the store gave us great advice in selecting a wood burning stove to fit the size and needs of our cabin. On installation, Monique and Tim were careful in protecting every inch of our space from scratches, dust or any damage. It was a no-pressure transaction from the beginning and all Home & Hearth staff were very helpful. The Jotul stove is beautiful!
Jeff & Kim Lotzer
Lake Park, MN | 8/11/17
We are very happy with the installation and everyone we have worked with at Home & Hearth.
Richville | 7/19/17
Andy & Jessica Alsop
Fargo | 7/12/17
Shane was very attentive to detail and worked with the contractor to make sure everything was perfect. Thanks!
Sedi & Jill Halvorson
Oxbow | 7/11/17
Jason was awesome!!! Extremely helpful!
Dave & Bonnie Johnson
Audubon | 7/6/17
Darla and Jason get a high grade from us.
Gregg & Jackie Jones
Fargo | 6/30/17
Fargo | 6/27/17
Corrected problems created by previous service work by competitor, and answered all questions.
Fargo | 6/2/17
Jason was every homeowner's dream!
Joel & Phyllis Thurlow
Fargo | 6/1/17
Jason has worked at our house many times. We ask for him. Always good.
Mike & Julie Barner
Pelican Rapids | 5/26/17
Jason did an excellent job. Very knowledgeable about my fireplace.
Lisbon | 5/25/17
Tim & associate [Monique] did a great job installing unit quickly & on time.
Horace | 5/9/17
Thanks for making this right. Fireplace burning cleanly now. I will spread the word about your good service.
Fargo | 5/1/17
Awesome! Great people. Everything looks good and works perfectly.
Hankinson | 4/14/17
Very friendly staff!
Moorhead | 4/4/17
I was very impressed with Charley's professional & knowledgeable demeanor. He was responsive to my questions & took the time to answer all of them.
Neche | 2/3/17
Very helpful, quick and experienced. Would recommend your Company. Were more helpful than others I had gotten quotes from!!!
Cole & Vicki McIntyre
Horace | 11/28/16
The work turned out great. My old fireplace was removed and a new one installed with minimal extra work to retile.
Marjorie & Rob Hill
West Fargo | 11/22/16
Jason was very nice and good to work with. I will certainly recommend him to others.
West Fargo | 11/21/16
Jason is a fine, competent young man. Polite and knew what he was doing. Will recommend to friends and family.
Keith & Julie Wilson
West Fargo | 11/18/16
Very impressed with Darla and the two men who installed!
Moorhead | 11/01/16
I was terrified that something would go wrong but it was perfect. Great guys. Great job. Love it!
Detroit Lakes | 10/21/16
Jason is A+
Fargo | 10/18/16
Thanks for your help with my dream fireplace.
Brian & Colleen Scherer
Fargo | 10/13/16
Very nice guy! Very happy with the service!
Perham | 10/5/16
Awesome job-you were all so great to work with and I got an amazing end result!! :)
Mike & Andrea Melroe
Valley City | 09/15/16
Still waiting final turn on, but so far so good. Well done.
Moorhead | 09/14/16
Hankinson | 09/14/16
Original fireplace was damaged in shipment. Replaced in timely manner.
West Fargo | 09/06/16
Everything has been great so far. The selections are awesome and staff was accommodating. Everyone from start to finish has been great to work with. Thanks.
Bob & Ruth Hagel
Fargo | 08/31/16
Jason did an excellent job-he was thorough, respectful, courteous & answered all our questions!
Brent & Kari Hitterdal
Fargo | 08/30/16
We had an excellent experience from planning to completing our project! Thank you!
Moorhead | 08/15/16
Very good! Very well satisfied!
West Fargo | 07/14/16
Above & beyond expectations. Had ideas which made the original plan even better & made it happen!!
Fargo | 05/26/16
Good service person to work with!
Jim & Oley Krenz
Jamestown | 03/16/16
Very good personal people.
Randy & Kim Hulm
West Fargo | 03/14/16
All of the staff from sales to installation made our installation a really fine experience. You are very professional and inviting and I will recommend your company to all who like our fireplace.
Moorhead | 02/19/16
I highly recommend your services! Excellent job.
Jamestown | 02/08/16
I had a crack on my bottom ledge. Said it was glued. Your company is the only one who services and mentioned this. He was very good.
Ed & Sandra Magarian
West Fargo | 02/05/16
Jason was very personable & prompt. Please give him a pat on the back!
Darin & Shannon Jantzi
Fargo | 02/04/16
Only service needed, but everything was done to my satisfaction. Thanks!
Fargo | 02/03/16
Great experience. You have wonderful employees!
Gerald & Susan Harris
Fargo | 02/02/16
Fireplace installers were very good to work with. It was appreciated.
John & Kathy Haile
Moorhead | 02/01/16
You guys did as great a job as Jason said you would. Thanks!
West Fargo | 01/29/16
Jason was very personable and professional and prompt! He was patient in responding to our questions. We appreciated his concern for our carpet by using overshoe slip-ons. Called the office several times and each time I was greeted by a very pleasant person and helpful employee. Thank you Sherry!
Mitch & Jill Humann
Fargo | 01/26/16
So pleased with installers. Clean, explained everything about fireplace, cleaned the surround of my other fireplace, killed a spider for me and made sure my cat did not escape. Very happy!
Fargo | 01/20/16
Very impressed with answers to all of our questions, explanation of how to operate our new fireplace, and attention to detail, cleanliness and clean up! And we LOVE our new FP!!
Detroit Lakes | 1/19/16
Very knowledgeable. I only want him to work on my fireplace.
Jamey & Mariah Jessen
Rochert | 1/10/16
Sara Evert was great to work with. She gave us all the information we needed to determine which fireplace best suited our needs. The installers were professional & courteous.
James Eagan & Audrey Rasmussen
Walhalla | 12/17/15
Excellent!! Very impressed with all above categories (cooperative, cordial & courteous, professional appearance, responsive to questions/concerns, respect for customer property, quality/appearance of project, work completed in a timely manner, cleaned up on completion). Go Home & Hearth!
West Fargo | 12/01/15
I was in your store today in Fargo ND and I had very little time. I was immediately helped by Matt and I have to let you know what a great specialist you have. He was so wonderful to work with and able to figure out what I was looking for immediately and took me to exactly what I was looking for. He answered all my questions and was so kind and courteous! I bought that electric fireplace and it took me about 20 minutes from start to finish. I have been in sales for a long time and it was easy to see what an excellent employee you have. Thank you for the great experience!
Sheldon | 11/30/15
We were very pleased with the salesman in Fargo and the installer. Nice guys who knew their jobs well. We really enjoy our fireplace.
Fargo | 11/16/15
We love our new fireplace!
West Fargo | 11/13/15
Did a great job. Explained what was wrong. Provided excellent information about fireplace.
West Fargo | 10/29/15
I had prompt, courteous, knowledgeable service. Call them if you need a fireplace or furnace!!
Pelican Rapids | 10/15/15
Exceptional service, very knowledgeable, answered all my questions!
Andy & Brandie Streiff
Moorhead | 10/13/15
Jason was early and found a safety hazard in our home. Very knowledgeable. Great customer service
Chuck & Mary Drake
Fargo | 10/12/15
Jason was extremely helpful & did a great job - thank you.
Moorhead | 9/21/15
I was very satisfied. I gave the highest scoring review possible on him. I will always call and ask for Jason. He does a great job.
Brian & Barb Lunde
Jason was extremely helpful!
Hal & Jackie Rosenheim
Always pleased. Love the booties.
Fargo | 02/15/15
Sara was the best person to work with! She went way beyond what was expected :)
Gary & Connie Bakke
Fargo | 01/31/15
The guys did a great job installing our fireplace!
Rod & Cheryl Schultz
Detroit Lakes | 01/26/15
Great job, we love our new fireplace and the installers were awesome! Thanks
Brad & Lori Schemel
Fargo | 01/24/15
Thanks for vacuuming and cleaning up :)
Karl & Kelsey Christian
Finley | 01/12/15
Thank you- We love our fireplaces!
Mark & Rebecca Lynn Bello
Fargo | 12/31/14
Mo was always a pleasure to deal with at the showroom. Shane and his associate were wonderful with the install-- very knowledgeable and professional. Utmost confidence in their ability.
Bill & Lori Fischer
Fargo | 11/30/14
Steve and Eric were great. Really like working with Home!
Horace | 10/31/14
We are very happy with our fireplace. It was a difficult installation and it was done well.
Harris & Wilma Richardson
Wahpeton | 10/01/14
From start to finish we were pleased!! Would recommend Home & Hearth to others.
Fargo | 09/26/14
Very pleased with your company. Thanks so much.
Dave & Cindy Etter
Jamestown | 09/25/14
Very impressed! Fireplace works great & flames are bigger! Thank you!
Moorhead | 9/25/14
Jason was a very personable young man and did a great job.
Paul & Kristy Lappinga
Fargo | 09/20/14
Beautiful! Thank you!!
Detroit Lakes | 09/15/14
Great experience! Thanks for the help getting my fireplace installed!
Moorhead | 9/12/14
Fargom | 9/02/14
I'm very happy with the professional and quality service. I'll use the service again.
Pelican Rapids | 08/14/14
Couldn't be happier with the finished product, but especially the explanation of everything.
Nick & Michelle Killoran
West Fargo | 08/14/14
Very happy with the quality of service & product you offer us!
Thompson | 08/14/14
Technician solved our problem we have had for 8 years! Yeh!
Richville | 07/11/14
Thanks! Excited to have the fireplaces completed.
Ada | 6/19/14
Love the fireplace. All the people involved were very professional & polite!
Fargo | 6/19/14
Matt did a great job helping us select a fireplace. The crew did a great job installing.
Barry & Charlotte
Fargo | 12/27/13
Home & Hearth met all expectations we had. We had a great salesperson, Mo, who knew the products very well! When it was time to install, the team showed up on time, and worked very efficiently. They were very friendly and made sure we understood the operations of our new gas fireplace. We love our new fireplace, and are very pleased with the service.
Detroit Lakes | 11/19/13
Very easy to work with and the installation team for our gas fireplace was excellent. They showed up when they said and completed the work on time. It doesn't get any better than that!
Jack & Betty Demaine
Dilworth | 11/19/13
We were very pleased with the person doing the work & the work he did.
Detroit Lakes | 11/19/13
2nd time he has installed a fireplace for us. A great guy...really knows his stuff!
Fargo | 10/28/13
We've put in 2 fireplaces in the last year from Home & Hearth and have found all the staff to be pleasant to work with and very knowledgeable.
Mary Kay & Randy Johnson
Moorhead | 2/18/13
Good service from Home & Hearth sales to install of our gas fireplace insert.
West Fargo | 2/1/13
Very happy with their work, super nice and eager to please. Would definitely recommend.
Rick & Connie Erlandson
Moorhead | 12/26/12
Sara was excellent to work with on the purchase and install, and so were the installers.
Tom & Sharon Archbold
Fargo | 12/26/12
Very knowledgeable, courteous and eager to help!
Charles & Marlene Axtman
Jamestown | 11/5/12
We were impressed on how careful they were not to make a mess. They were so clean & professional
Fargo | 11/1/12
We love our new fireplace. Sara was wonderful to work with.
Fargo | 9/17/12
The installation job for our project was very professional and well done.
Fargo | 6/25/12
We had three units put in recently and found the sales process a very acceptable experience. When they were installed we found the two gentlemen that did the work to be very polite, the work was done neatly and they explained the operation. We also liked the fact that the electrical sub-contractor worked seamlessly with you.
David & Mary Goeddertz
Vergas | 4/9/12
Very pleased with work done & care of our property while in our home.
Fargo | 3/2/12
I was very pleased with the prompt, professional work. Thank you.
Moorhead | 2/29/12
Great to work with!
Benjamin & Brenda McIntyre
Pelican Rapids | 1/25/12
We thoroughly enjoyed working with Darla (sales) & Shane (installing). I was amazed at how they cleaned up so nicely after finishing installation.
Cooperstown | 1/24/12
We are very happy with the installation, clean up and work the installer did.
Julie & David Hoverson
Cooperstown | 1/23/12
Our salesperson was very knowledgeable and helpful without being pushy. The installers were efficient. They were very careful in the house so no cleanup was needed. They explained how to use the stove.
Tom & Amanda Hausmann
Jamestown | 1/13/12
Very satisfied. Aletha was knowledgeable and thorough. Installer did a good job.
Wayne & Jean Kelly
Fargo | 1/04/12
The fireplace looks wonderful & Jeremy is an employee to be proud of!! No wonder you're successful!
Fargo | 12/13/11
Byran was excellent to work with.
West Fargo | 12/13/11
Was very pleasant & answered my questions & concerns.
Fargo | 12/01/11
He was a very helpful and nice young man. Did a good job answering my questions.
West Fargo | 12/01/11
Did a fine job.
West Fargo | 11/28/11
Tim B. did a very great job and was very thorough. Thanks so much.
Moorhead | 10/20/11
The technician was very friendly and answered all of our questions and concerns while he serviced our fireplace.
Dean & Anita
We are very happy with the stone and are continuously finding people in love with the arched wall we created for accenting our family photos.
Greetings Staff, My wife and I would like to thank your business for the great service that we encountered when dealing with your business. After checking with a number of similar businesses in the area, Home and Hearth offered the most complete service from picking out just the right fireplace to the final touches after the install. We also liked the fact that you gave us a price for a complete install with the product, and there were no hidden costs or “surprises” during the process. Especially since we are located in Grand Forks and you did not hesitate to give us a competitive purchase and install estimate. And the follow-up when we needed just a little more tweaking of the install was great, very accommodating and it was assuring that your company wanted to have a very satisfying customer. We would recommend Home & Hearth to anyone looking at fireplace needs and if you have any inquiries that wants to talk to other customers, you can use us as a reference. Thanks again for being a very professional and customer oriented business. Sincerely, Dennis Eggebraaten
Rick and Penny Abar
I can’t say enough about Home and Hearth in Fargo and the amazing customer service and assistance we received. When we purchased a twin home in Grand Forks in 2006 it didn’t have a fireplace; we really wanted to have a gas one and only had one area in our living room that would work - it was a tight area. We contacted local vendors for suggestions/ideas and no suitable ones were offered. We began to think we were out of luck but decided to go out of the area to Fargo visiting Home and Hearth. WOW, are we glad we did! A Home & Hearth associate assisted us. After our initial visit and discussion we provided dimensions and photos to them via email and they provided us with super options. We worked together mainly over the phone or email. They helped us down to the detail of the wood to use for the mantel and hearth (to coordinate with the surroundings in our living area) and the ceramic/brick work for the surround to include putting us in touch with a subcontractor to do the installation of the tile. We couldn’t be happier with the project on how it turned out – the look of our home changed for the better with the installation of this Heat & Glo gas fireplace. After 4 years it still works as great as it did upon installation. From the salesperson, to the installation guys, to the subcontractors who did the wood work for the mantel/hearth and the ceramic tile we say THANK YOU! I started out saying what “amazing customer service” we received and I’ll end with it “AMAZING”! You’re missing out if you don’t visit Home & Hearth. Rick and Penny Abar
Ron and Sharon Gourde
We went to Home & Hearth when we needed a fireplace for our home. We were amazed at the selection and displays of electric, gas and wood fireplaces. The staff was friendly and helpful. We had a special request; we wanted a southwest style fireplace, a kiva. The staff helped us find the type of unit we needed. The technicians who built the fireplace in our home had not previously built that type of structure, but proceeded in a business-like and courteous manner. The result was all that we had hoped for. We would recommend Home & Hearth to anyone looking for quality products and service.
Louie & Lori
During the construction of our new home, our experience with Home & Hearth was one of the most pleasant. Their onsite design expertise and the large beautiful showroom with unlimited options are just a few of the qualities they have to offer along with competitive pricing. It was a pleasure to work with a knowledgeable and dependable staff. Thanks Home & Hearth! Louie & Lori Happy Customers